PAYMENT POLICY
PAYMENT POLICY
Last Updated: August 27, 2026
Cronykwt.com for Retail of Electrical and Electronic Appliances provides customers with several payment options for purchases made through our website.
1. CASH ON DELIVERY
Customers may pay for eligible orders using Cash on Delivery (COD) where this option is available.
The applicable order total, including any delivery charges, will be confirmed before delivery.
2. ONLINE PAYMENT
Customers may also pay online using the payment methods available at checkout.
Our available online payment methods include:
- KNET
- Visa
- Mastercard
The available payment methods may vary depending on the order and payment service availability.
3. ORDER TOTAL
The total amount payable will be displayed or communicated to the customer before the order is completed.
The total may include:
- product price; and
- applicable delivery charges.
4. PAYMENT SECURITY
Online payments are processed through the applicable payment service providers.
We do not request customers to provide their full card details through WhatsApp, email, or other informal communication channels.
Customers should only enter payment information through the secure payment process provided during checkout.
5. PAYMENT FAILURE
If an online payment fails or cannot be completed, the customer may try the payment again or select another available payment method.
We may contact the customer if additional information is required to confirm an order.
6. REFUNDS
Approved refunds will be handled according to our **Refund & Return Policy**.
For online payments, the refund may be processed through the applicable payment provider.
For Cash on Delivery orders, we will contact the customer regarding the appropriate refund arrangement.
7. CONTACT US
For payment-related questions, please contact us:
Cronykwt.com for Retail of Electrical and Electronic Appliances
Address: Shuwaikh Industrial, Area 3, Street 30, Shop Number 12, Kuwait
WhatsApp:+965 6004 1923
Email: hzwcrony@gmail.com
Website: cronykwt.com
